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: post by ArrowHead nli at 2006-02-15 14:40:21
Pearl doesn't deal with customers directly. It's pretty gay. I tried calling to see if I could order shorter mounting posts for my middle two toms (I'm a midget), no one would even talk to me. They only deal with replacements, not with ordering new parts, which means you need to ship them something for them to even talk to you.

In general, I've been very dissapointed with my peals. Especially those fucking tom mounts. I too would really like to get a rack, so I can mount my toms lower and still keep them as flat as I like them.
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